At Boxing Sport Store, we’re committed to delivering premium performance gear to athletes worldwide with the same dedication you bring to your game. Below you’ll find all the details about our shipping options and straightforward return process.

Shipping Information

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Standard Shipping (DHL or FedEx)
– Delivery time: 10-15 business days after shipping
– Flat rate: $12.95 USD
– Recommended for faster delivery

Free Shipping (EMS)
– Delivery time: 15-25 business days after shipping
– Free for orders over $50 USD
– Available for most international destinations (excluding some Asian and remote areas)

Note: Delivery times are estimates and may vary depending on destination and customs processing. Some remote locations may experience longer delivery times.

Returns & Exchanges

We stand behind our products and want you to be completely satisfied with your purchase from our premium collection of Adidas tenniswear and Ame & Lulu accessories.

Our Return Policy

  • Return Window: 15 days from delivery date
  • Condition: Items must be unused, in original condition with all tags attached
  • Original Packaging: Please return in original packaging when possible

Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

  • All Ame & Lulu Cool Fit Face Masks (all varieties)
  • Ankle Supports with opened packaging

How to Return an Item

  1. Initiate Your Return: Email us at [email protected] within 15 days of receiving your order using our return request template below.
  2. Wait for Approval: Our team will respond within 24-48 hours with a Return Authorization Number and instructions.
  3. Package Your Item: Securely pack the unused merchandise with original tags in the original packaging if possible.
  4. Ship Your Return: Send to our Miami facility using a trackable shipping method. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear Boxing Sport Store Team,

I would like to request a return for the following item(s):

Order Number: [Your Order Number]
Item Name: [Product Name]
Size/Color: [If applicable]
Reason for Return: [Please specify]

Please provide return instructions at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]

Refund Process

Once we receive and inspect your return:

  • Processing Time: 3-5 business days after receipt
  • Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Refund Timing:
    – Credit Cards: 5-10 business days after processing
    – PayPal: 3-5 business days after processing

Note: Shipping fees are non-refundable unless the return is due to our error.

Exchanges

Need a different size or color? We’re happy to exchange your item:

  • Follow the standard return process above
  • Clearly indicate in your email that you’d like an exchange and specify your preferred item
  • Once we receive your return, we’ll ship the replacement item
  • For fastest service, you may place a new order while your return is processing

Damaged or Defective Items

If you receive a damaged or defective product:

  • Contact us immediately at [email protected]
  • Include photos of the damage/defect
  • We’ll arrange for a prepaid return label if needed
  • Expect expedited processing of your replacement or refund

Return Shipping Address

Boxing Sport Store Returns
4131 Arbutus Drive
Miami, FL 33012
United States

Always include your Return Authorization Number on the package.

Questions?

Our customer service team at [email protected] is ready to assist serious athletes like you with any shipping or return inquiries.